Knowledge Base
Glossary
Plain-English definitions for the terminology used across Epicwin.
- Age Verification
- The process of confirming you are at least 21 years old, as required by Malaysian law to use the platform legally.
- Anti-Money Laundering (AML)
- Rules that prevent the platform from being used to hide or move illegal money, protecting both users and the company.
- Bonus Round
- An extra feature in a game that offers additional chances to win, usually triggered by specific symbols.
- Cashback
- A bonus that returns a portion of your net losses as a credit, usually expressed as a percentage of total bets.
- E-Wallet
- A digital payment service used to deposit and withdraw funds on the platform quickly and securely.
- Free Spins
- A set of spins you receive that let you play without using your own money, often awarded as a bonus.
- Game Weighting
- The percentage of each wager that counts toward meeting bonus wagering requirements, varying by game type.
- House Edge
- The percentage of each bet that the platform keeps as profit over time, representing the built-in advantage.
- KYC (Know Your Customer)
- The verification process that confirms your identity, age, and address to comply with legal and security rules.
- Loyalty Points
- Points you earn each time you wager, which can later be exchanged for bonuses or free plays.
- Max Bet
- The highest amount you can stake on a single spin or hand in a game.
- Minimum Deposit
- The smallest amount you must add to your account to unlock bonuses or start playing for real money.
- Paylines
- The predetermined lines across the reels where matching symbols must appear for you to win.
- Progressive Jackpot
- A prize pool that grows every time the game is played and can be won randomly or by hitting a specific combination.
- Random Number Generator (RNG)
- Software that produces random outcomes for each game round, ensuring fairness and unpredictability.
- Responsible Gaming
- Guidelines and tools that promote safe play, helping users stay in control and avoid harmful behavior.
- RTP
- RTP is the percentage of all money wagered on a game that it pays back to players over time; a higher RTP means a better chance of winning.
- Scatter Symbol
- A special symbol that triggers free spins, bonus rounds, or other rewards no matter where it lands on the reels.
- Self-Exclusion
- A tool that lets you block your own account for a set period or permanently to help control gambling.
- Transaction History
- A detailed log of every deposit, withdrawal, bet, and bonus activity tied to your account.
- VIP Tier
- A status level that gives you extra perks such as higher bonuses, priority withdrawals, and personal support.
- Volatility
- Volatility tells how often and how much a game pays out; high volatility gives bigger wins but less often, low volatility gives smaller, more frequent wins.
- Wagering Requirement
- The number of times you must bet a bonus amount before you can withdraw any winnings earned from that bonus.
- Wild Symbol
- A symbol that can stand in for any other symbol to help create a winning line.
- Withdrawal Limit
- The maximum amount you can cash out within a certain time frame, as set by the platform.